11.0 Frequently Asked Questions
Q When providing line voltage to the meter, can I tap off of the same
breaker I am monitoring?
A Yes, the voltage can be pulled from the same breaker being monitored.
Q Can the meter line voltage wires be run in the same conduit as the
current sensor leads?
A Yes, there will be no effect on the meter if the sensor leads and line
voltage wires are run in the same conduit.
Q Can the meter’s communication wires and line voltage wires be
run in the same conduit?
A It is not recommended to run these wires together due to noise
concerns and their effects on the communication signal integrity.
Communication wires can be routed separately using the 1/2”
conduit port.
Q How do I fi nd the cost for kWh to bill my tenants?
A Your local utility bill should list the cost per kWh. If not, simply call your
utility and ask them to provide you with the cost per kWh.
Q What size wire do I use for the line voltage leads?
A These wires are normally sized at #14 AWG but be sure to confi rm this
requirement with your local and national electrical code requirements.
Q What size wire should I use to extend the current sensor leads?
A These wires are normally #14-22 AWG twisted pair arrangement.
Consult your local electrical codes for proper sizing requirements.
Q I’ve gone through the troubleshooting guides and I still can’t get
my meter to work, what should I do?
A Before removing the unit, contact E-Mon’s technical department at
(800) 334-3666 (PA) or (800) 810-3666 (CA). E-Mon’s technical
support team will assist you in detailed troubleshooting of the meter
installation and assist you in getting the unit running without having to
remove and return the unit.
Page 22
To Next Page
Loading...
Need help?
General
