Eaton EX 3000 RT 2U - User Manual

Questions and Answers:

D
Derek JohnsonSep 12, 2025
Why is the Eaton EX 3000 RT 2U UPS load no longer supplied when the rotary switch on the HotSwap MBP module is set to the Bypass position?
- D
  debrapetersSep 12, 2025
  If the Eaton UPS load is not supplied when the rotary switch on the HotSwap MBP module is in the Bypass position, the protected devices may be incorrectly wired to the UPS output instead of the HotSwap MBP module. Alternatively, the AC power cord may be connected to the UPS input instead of the HotSwap MBP module. Check the wiring between the UPS and the HotSwap MBP module.
C
christian47Aug 22, 2025
What to do if Eaton UPS indicates LOAD UNPROTECTED OUTPUT OVERLOAD?
- R
  ryan97Aug 22, 2025
  When your Eaton UPS shows 'LOAD UNPROTECTED OUTPUT OVERLOAD', it signifies that the UPS is overloaded and the connected devices are being fed directly by the electrical network via the By-pass. You should check the power drawn by the connected devices and disconnect any non-priority devices to resolve this.
E
evansreneeAug 25, 2025
What to do if Eaton UPS indicates OVERLOAD FAULT REDUCE LOAD?
- C
  christinebrownAug 25, 2025
  If your Eaton UPS displays 'OVERLOAD FAULT REDUCE LOAD', it means the UPS shut down automatically due to an overload at the UPS output. To fix this, check the power drawn by the connected devices and disconnect any non-priority devices.
A
Ashlee WagnerAug 27, 2025
What to do if Eaton EX 3000 RT 2U indicates REDUCE LOAD RESTART UPS?
- O
  osantosAug 27, 2025
  If the Eaton UPS displays 'REDUCE LOAD RESTART UPS', it indicates that after repetitive overloads, the UPS is locked in the By-pass position, and the devices are fed directly by the electrical network. You should check the power drawn by the connected devices, disconnect any non-priority devices, then shut down and restart the UPS to return to normal operation.
T
Taylor BallAug 28, 2025
What to do if Eaton UPS indicates SITE WIR. FAULT CHECK AC WIRING?
- J
  Jorge FieldsAug 28, 2025
  If your Eaton UPS displays 'SITE WIR. FAULT CHECK AC WIRING', it indicates a phase inversion on the AC input power, preventing the UPS from starting. Check the polarity and grounding system.
G
Garrett HamiltonAug 30, 2025
What to do if Eaton EX 3000 RT 2U indicates NO BATTERY CHECK CONNECTION?
- D
  daviswilliamAug 30, 2025
  If your Eaton UPS displays 'NO BATTERY CHECK CONNECTION', it means the battery is incorrectly connected. Check the battery connections.
J
Jason YoungSep 18, 2025
What to do if Eaton EX 3000 RT 2U UPS load is no longer supplied in Bypass position?
- M
  mirandaowensSep 18, 2025
  If the load is not supplied when the rotary switch on the HotSwap MBP module is in the Bypass position, check the wiring between the Eaton UPS and the HotSwap MBP module.
J
Jamie DavisSep 14, 2025
What to do if the Eaton EX 3000 RT 2U UPS load is no longer supplied after AC-power fails?
- D
  Daniel ChapmanSep 14, 2025
  If the load is not supplied following an AC power failure, ensure the rotary switch on the HotSwap MBP module is in the Normal position. Also, verify the wiring between the Eaton UPS and the HotSwap MBP module.
P
Paul ValenciaSep 10, 2025
What to do if Eaton UPS load is no longer supplied after AC-power fails?
- M
  Michelle HarrisSep 12, 2025
  If the Eaton UPS load is no longer supplied after AC power fails, ensure that the rotary switch on the HotSwap MBP module is set to the Normal position. If it is already in the Normal position, check the wiring between the UPS and the HotSwap MBP module.
K
Katherine JenkinsSep 6, 2025
What to do if Eaton EX 3000 RT 2U UPS load is no longer supplied when the rotary switch on the HotSwap MBP module is set to the Normal position?
- R
  Rita TranSep 6, 2025
  If the load is no longer supplied when the rotary switch on the HotSwap MBP module is set to the Normal position, it could be because the UPS is shut down or the wiring between the UPS and the HotSwap MBP module is not correct. Start the UPS and check the wiring between the UPS and the HotSwap MBP module.

Eaton EX 3000 RT 2U Specifications

General

Power Rating	3000 VA / 2700 W
Frequency	50/60 Hz
Operating Temperature	0 to 40 °C
Form Factor	Rackmount
Battery Type	Sealed Lead Acid
Communication Ports	USB
Operating Humidity	0% to 95% (non-condensing)
Height	3.5 inches
Number of Outlets	8 (IEC 320 C13)
Topology	Double Conversion Online
Weight	Approx. 66 lbs (30 kg)

Summary

Introduction to Eaton EX UPS

Environmental Protection

Eaton's environmental policy and eco-design approach for products.

Substances in Product

Product does not contain CFCs, HCFCs, or asbestos.

Packing and Recycling

Information on packing materials, recycling, and identification symbols.

Product and Battery Disposal

Eaton's process for product and battery disposal compliance.

Important Safety Instructions

Safety of Persons

Precautions regarding dangerous voltage, qualified personnel, grounding, and battery handling.

Product Safety Guidelines

Guidelines for UPS connection, circuit breakers, rating plates, and installation environment.

Special Precautions for Handling

Advice on handling operations, storage, and battery replacement.

Symbol Usage

Safety and Operational Symbols

Explains critical safety, informational, visual, action, and audible symbols used in the manual.

Product Presentation

Standard Positions and Dimensions

Details dimensions and weights for tower and rack mounting configurations.

Product Presentation Details

Rear Panel Identification

Identifies and describes various ports and connectors on the rear of the UPS units.

Control Panel Overview

Identifies and describes the buttons and display on the UPS control panel.

Installation Guide

Unpacking and Contents Check

Guide to unboxing the UPS and verifying all included components and accessories.

Installation Procedures

Installation in Tower Position

Step-by-step instructions for installing the UPS vertically.

Installation in Rack Position

Step-by-step instructions for mounting the UPS in a standard equipment rack.

Installation Connections

Communication Ports Setup

Explains how to connect RS232 or USB communication ports for UPS management.

Communication Card Installation

Instructions for installing optional communication cards in the UPS.

Installation Options

Connecting with FlexPDU Module

Guide for connecting the UPS to an optional FlexPDU module.

Connecting with HotSwap MBP Module

Guide for connecting the UPS to an optional HotSwap MBP module for maintenance.

Installation Configurations

HotSwap MBP Module Operation

Explains the operation of the HotSwap MBP module and its switch positions.

UPS Connection Without Optional Modules

Instructions for connecting the UPS directly without optional modules.

Operation Guide

Start-Up and Normal Operation

Steps for starting the UPS and its normal operating procedures.

UPS Personalization Mode

How to enter personalization mode via control panel or software.

Operation Modes

Operation on Battery Power

Describes UPS behavior when running on battery power, including low battery states.

Return of AC Power

Explains how the UPS resumes operation when AC power is restored.

UPS Shutdown Procedure

Instructions for safely shutting down the UPS.

Remote Control Functions

Using UPS Remote Control

Details on using Remote Power Off (RPO) and Remote On/Off (ROO) functions.

Access to Data

Display Organization Overview

Overview of how status, alarms, measurements, and personalization options are displayed.

Accessing Measurements

How to navigate and view UPS measurements using the scroll button.

Control Panel Personalization

Guide to customizing UPS settings like language and audio alarms via the control panel.

Personalization Options

Output Personalization Settings

Settings for output voltage, frequency converter, and overload levels.

ON;OFF Personalization Settings

Settings for automatic restart, energy savings, and phase/neutral inversion detection.

Battery Personalization Settings

Settings for battery tests, backup time selection, and discharge protection.

External Software Personalization

Instructions for personalizing UPS settings using the provided software.

Maintenance

Troubleshooting Common Faults

Guide to diagnosing and resolving common UPS faults indicated by LEDs and LCD messages.

Maintenance Procedures

Troubleshooting HotSwap MBP Module

Specific troubleshooting steps for UPS units with a HotSwap MBP module.

Battery Module Replacement

Safety recommendations and procedures for replacing the UPS battery module.

Maintenance Actions

Battery-Module Removal

Detailed steps for safely removing the battery module from the UPS.

Mounting New Battery Module

Instructions for installing a new battery module, reversing the removal steps.

Maintenance with HotSwap MBP

Maintenance on UPS with HotSwap MBP

Procedures for servicing or replacing the UPS with a HotSwap MBP module.

Appendices

Technical Specifications

Detailed technical data including power, voltage, frequency, and environmental specifications.

Appendices - Programming

Programming Programmable Outlets

Step-by-step guide to configuring programmable outlets using the provided software.

Appendices - Outlet Configuration

Programmable Outlets Setup

Step-by-step guide to configuring programmable outlets using the provided software.

Shutdown Timer Configuration

How to set the shutdown timer for programmable outlets via software.

Appendices - Reference

Glossary of Terms

Definitions of key terms and acronyms used throughout the manual.

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66 pages

Eaton EX 3000 RT 2U - User Manual

Table of Contents

Questions and Answers:

Eaton EX 3000 RT 2U Specifications

Summary

Introduction to Eaton EX UPS

Environmental Protection

Substances in Product

Packing and Recycling

Product and Battery Disposal

Important Safety Instructions

Safety of Persons

Product Safety Guidelines

Special Precautions for Handling

Symbol Usage

Safety and Operational Symbols

Product Presentation

Standard Positions and Dimensions

Product Presentation Details

Rear Panel Identification

Control Panel Overview

Installation Guide

Unpacking and Contents Check

Installation Procedures

Installation in Tower Position

Installation in Rack Position

Installation Connections

Communication Ports Setup

Communication Card Installation

Installation Options

Connecting with FlexPDU Module

Connecting with HotSwap MBP Module

Installation Configurations

HotSwap MBP Module Operation

UPS Connection Without Optional Modules

Operation Guide

Start-Up and Normal Operation

UPS Personalization Mode

Operation Modes

Operation on Battery Power

Return of AC Power

UPS Shutdown Procedure

Remote Control Functions

Using UPS Remote Control

Access to Data

Display Organization Overview

Accessing Measurements

Control Panel Personalization

Personalization Options

Output Personalization Settings

ON;OFF Personalization Settings

Battery Personalization Settings

External Software Personalization

Maintenance

Troubleshooting Common Faults

Maintenance Procedures

Troubleshooting HotSwap MBP Module

Battery Module Replacement

Maintenance Actions

Battery-Module Removal

Mounting New Battery Module

Maintenance with HotSwap MBP

Maintenance on UPS with HotSwap MBP

Appendices

Technical Specifications

Appendices - Programming

Programming Programmable Outlets

Appendices - Outlet Configuration

Programmable Outlets Setup

Shutdown Timer Configuration

Appendices - Reference

Glossary of Terms

Related product manuals