34
Step 6 — Faults and Warning Codes
POWERXL DG1 SERIES ADJUSTABLE FREQUENCY DRIVES MN040012EN—December 2017 www.eaton.com
Fault
Code Fault Name Fault Type
Default
Fault Type Possible Cause Remedy Realization
11 Output Phase
Superv
Configurable Fault Current measurement has detected that there is no
current in one motor phase
Check motor cable and motor DSP
12 Brake Chopper
Superv
Fault • No brake resistor installed
• Brake resistor is broken
• Brake chopper failure
Check brake resistor and cabling. If
these are OK, the chopper is faulty.
Contact the distributor near you
DSP
13 Drive UnderTemp Configurable Warning Too low temperature measured in power
Unit’s heat sink or board. Heat sink temperature is
under –10°C
DSP
14 Drive OverTemp Fault Too high temperature measured in power
Unit’s heat sink or board. Heat sink temperature is
over 90°C
• Check the correct amount and flow
of cooling air
• Check the heat sink for dust
• Check the ambient temperature
• Make sure that the switching
frequency is not too high in
relation to ambient temperature and
motor load
DSP
15 Motor Stalled Configurable No Action Motor is stalled Check motor and load DSP
16 Motor Over Temp Configurable No Action Motor is too hot, based on either the drive’s estimate
or on temperature feedback
Decrease motor load. If no motor
overload exists, check the temperature
model parameters
DSP
17 Motor Under
Load
Configurable No Action Condition defined by parameter P1.9.15~P1.9.17 have
been valid longer than the time defined by P1.9.18
Check load DSP
18 IP Address
Conflict
Configurable Warning IP setting issue. Check settings for IP address, verify no
duplicates are on the network.
MCU
19 Power Board
EEPROM Fault
Fault Power board eeprom fault, memory lost in eeprom. Cyle power to drive. Try updating
software, if issue continues contact
Distributor near you.
MCU
20 FRAM Fault Fault FRAM data error in FRAM memory. Cycle power to drive. Try updating
software, if issue contines contact a
Distributor near you.
MCU
21 S-Flash Fault Warning Serial flash error, serial flash memory failed. Cycle power to drive. Try updating
software, if issue contines contact a
Distributor near you.
MCU
25 MCU WatchDog
Fault
Fault Watchdog register overflows in MCU Cycle power to drive. Try updating
software, if issue contines contact a
Distributor near you.
MCU
26 Start-up Prevent Fault The time when Interlock signal activates is over
setting time.
Stop drive and resend start command. MCU
29 Thermistor Fault Configurable Fault Option board or control board thermistor resistor lager
than 4.7K
Thermistor open or short, over
temperature
MCU
32 Fan Cooling Fault Fan is damaged or stalled. Check fan and fan connected wires,
verify 24Vdc is supplied to fan.
DSP
36 Compatibility
Fault
Fault The control board isn’t match with the power board. Cycle power to drive. Try updating
software, if issue contines contact a
Distributor near you.
MCU
37 Device Change Warning Power board or option card change. Alarm will reset MCU
38 Device Added Warning Power board or option board added. Device is ready for use MCU
39 Device Removed Fault Optional board removed from slot, or power board
removed from control board.
Device no longer available in drive. MCU
40 Device Unknown Fault Unknown device connected (power board/option
board)
Check eeprom connection. MCU
41 IGBT Over Temp Fault IGBT temperature is too high. • Check output loading
• Check motor size
• Decrease switching frequency
DSP
50 AI < 4mA
(4to20mA)
Configurable No Action Loss in analog input signal, dropped below 4mA. Verify analog input current
reference value on either AI1 or AI2,
check cabling.
MCU
To Next Page
Loading...
