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Eaton Matrix Telecom Inverter System - User Manual

Eaton Matrix Telecom Inverter System
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Matrix Telecom Inverter System
Installation and Operation Guide
Issue:
IPN 997-00012-68D
Issue Date:
February 2010
Eaton Corporation
Telecommunications Power Solutions
www.eaton.com/telecompower
DCinfo@eaton.com

Table of Contents

Questions and Answers

  • D
    Denise ClarkAug 18, 2025
    What to do if my Eaton Matrix Telecom System Inverter has no AC output and all LEDs are off?
    • J
      Joel HerreraAug 18, 2025
      First, check if all input cables are firmly connected to the power source and that the power source is switched on and has sufficient power. Also, verify that all inserted inverter modules are the same model.
  • E
    Edward SmithAug 20, 2025
    Why is the red LED on my Eaton Inverter on and there is no AC output?
    • R
      Roy HarrisAug 20, 2025
      The red LED and lack of AC output could indicate several issues. Check that the input wiring has correct polarity (positive to positive, negative to negative). Ensure the output voltage is within the operating range of your connected device. Also, verify that the inverter output is not shorted by turning off the input power source to remove any short circuits. Finally, negative power protection could be the cause. For multi-shelf systems, remove any jumper on the JP2 connector. For single-shelf systems, ensure there is a jumper on the JP2 connector.
  • D
    Douglas EllisAug 23, 2025
    What to do if my Eaton Matrix Telecom System has no AC output and both yellow and red LEDs are on?
    • W
      Wayne GatesAug 23, 2025
      This usually means the load exceeds 125% of the inverter's capacity. Reduce the load to below 100% of the total power rating.
  • N
    Nicole LopezAug 26, 2025
    What does it mean if the red LED is flashing fast on my Eaton Matrix Telecom System Inverter?
    • E
      erikkaneAug 26, 2025
      A rapidly flashing red LED can indicate that the inverter failed to soft start or that the inverter temperature is above the limit. Try rebooting the inverter system by switching the input power source off and on. If that doesn't work, let the inverter idle to cool down for a few minutes.
  • J
    Jorge BondAug 28, 2025
    What does it mean if the yellow LED is on while AC output exists on my Eaton Inverter?
    • S
      sara42Aug 28, 2025
      If the yellow LED is illuminated while AC output is present, it signifies that the load is over 100% but below 125% of its total power rating. Reduce the load to below 100%.
  • D
    Dawn ShafferAug 30, 2025
    Why is the yellow LED flashing on my Eaton Matrix Telecom System when AC output exists?
    • A
      aleeAug 30, 2025
      A flashing yellow LED during AC output suggests that the input voltage is outside the operating range. Make sure the input voltage is between 45V and 58V, and check the connection to the battery or DC source.
  • S
    Shawn FlemingSep 2, 2025
    What does it mean when the Eaton Matrix Telecom System Inverter continuously delivers power, but the red LED is flashing slowly?
    • J
      Jacob HarveySep 2, 2025
      A slowly flashing red LED while the inverter is delivering power can point to an EEPROM failure or a fan failure. Try rebooting the inverter system by switching the input power source off and on. If the fan is blocked, clear the obstruction. If the fan is not working, the inverter may require servicing.
  • J
    Joshua WatkinsSep 4, 2025
    How to troubleshoot an Eaton Matrix Telecom System Inverter module that cannot be properly inserted?
    • D
      drobertsonSep 5, 2025
      Ensure that you are not trying to insert an STS module into the inverter shelf, as the inverter shelf only holds inverter modules. Also, verify that the inverter module is the correct model. All inverters must be the same model.
  • K
    Kelly JohnsonSep 7, 2025
    What does it mean if the yellow LED is on and there is no AC output from my Eaton Matrix Telecom System?
    • K
      Katelyn KimSep 7, 2025
      The absence of AC output with a lit yellow LED indicates that both the inverter and the utility AC source are in an abnormal state. Check both the AC mains and the inverter output.
  • P
    Paul MyersSep 9, 2025
    What does it mean if the green LED is on and the red LED flashes at 1Hz on my Eaton Matrix Telecom System Inverter, while the AC output is normal?
    • J
      jennifernealSep 9, 2025
      This indicates an EEPROM fault, meaning the EEPROM cannot correctly write or read data, or a CAN communication error. Check the connection of CAN signal cables. The EEPROM fault will not influence the STS AC output and the alert will turn off automatically after 10 seconds.

Summary

Chapter 1 General Description

Matrix Inverter System

Describes the integrated AC power system, its modular design, and redundancy.

Modules

Details the Inverter Module and Controller Module, including features and components.

Chapter 2 Preparation

Battery Precautions

Details safety measures for handling, charging, and disposing of batteries.

Wiring Requirements

Specifies electrical connection requirements, including grounding and symbols.

Chapter 3 Installation

Frame Assembly

Covers the assembly of inverter, controller, STS, and MBS chassis.

Wiring Connection

Explains procedures for connecting DC input and AC output cables.

Module Installation and Removal

Describes how to install and remove STS and inverter modules.

Chapter 4 Operation

Pre-Operation Check

Lists essential checks before powering on the inverter, STS, and controller.

Apply Power

Details the steps for applying power to the system and initial checks.

Status Monitoring

Explains how to monitor system status via the controller's LCD screen.

Parameter Setting

Guides on setting system parameters, including password protection.

Chapter 5 Maintenance

Troubleshooting

Provides tables for diagnosing and resolving system issues.

Alarm Code Tables

Lists alarm codes for Inverter, Controller, and STS modules.

Appendix A Specifications

Appendix B STS;MBS Operation

Eaton Matrix Telecom Inverter System Specifications

General IconGeneral
Battery Voltage48 VDC
Output Voltage120 VAC
Form FactorRackmount
Frequency60 Hz
Efficiency90%
Operating Temperature0°C to 40°C

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