EchoStar AD-3600 IP Viaccess - Index; Appendix; Remote Control Unit (Rcu) Related; Installation Related

Troubleshooting Section 7
Digital Satellite Receiver Page7-3
© 2001 EchoStar International Corporation
All rights reserved
7
1.4. REMOTE CONTROL UNIT (RCU) RELATED
1.5. INSTALLATION RELATED
Problem Possible cause What to do?
1. Receiver does not
respond to the RCU.
■ Batteries are empty. ■ Insert new batteries.
■ The RCU is set to another
mode (TV, VCR).
■ On the RCU, press the
SAT key.
■ The receiver code is not
programmed correctly.
■ Program the SAT mode
with code 0222, see the
appendix for instructions.
2. Receiver does
sometimes not respond to
the RCU.
■ Direct sun light from
behind the receiver.
■ Close the sun blinds or
get closer to the receiver.
■ You do not aim
sufficiently at the receiver.
■ Aim at the receiver
display.
■ install a RCU extender.
■ Batteries are almost
empty.
■ Insert new batteries.
Problem Possible cause What to do?
1. My television does not
receive any signal from
the receiver (UHF only)
■ You did not select the
correct audio/video
channel on your TV.
■ Refer to the user manual
of the TV for instructions.
■ On the receiver, In the TV
system menu select the
correct channel and PAL
setting.
■ Use another method to
connect the receiver.
2. My television does not
receive any signal from
the receiver
■ You did not select the
correct A/V channel on
your TV.
■ Select the correct A/V
channel on your TV.
■ Youdidnotuseacorrect
SCART cable.
■ Use only a full featured
SCART cable that is
correctly shielded.
3. My television shows black
areas on the left and right
of the screen.
■ You did not select the
correct aspect ratio for
your TV.
■ On the receiver, in the
user profile menu select
the correct aspect ratio.
4. In a motorized
installation, the dish turns
to the West while I select
Set East Limit.
■ The motor turns the other
way around because the
cable is not installed
correctly.
■ At the receiver, change
the cable connections to
M1 and M2.
5. In a motorized
installation, I cannot
select a specific satellite.
■ The required satellite is
located outside the
selected East or West
limit.
■ If physically possible,
mind dish damage, revise
the limit setting.
■ Select another satellite.