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SPA RUNS CONSTANTLY
Allow up to 24 hours for initial warm up. Check that the Filter Cycle is set to operate at your
desired start times and duration. Check the Topside Controller display for Error Codes.
PUMP RUNS BUT DOES NOT MOVE WATER
This condition is most likely caused by an ‘airlock’, essentially an air bubble around the pump’s
impeller preventing the pump from getting ‘traction’ on the water supply.
See the correct procedure for filling your ECO SPA on page 10 to help prevent an airlock
from developing while filling the spa.
An airlock may also develop if the pump is operated with an inadequate water level, particularly
below the tops of the filter cartridges.
To disperse an airlock:
Try ‘burping’ the spa by pushing the Jets button 3 times to turn the pump on Low speed,
then on High Speed, then Off and repeat this sequence of pushes on the Jets button
several more times or until you see air bubbles coming from a jet or jets which indicate
air being released from the water supply.
SPA APPEARS TO BE LEAKING
Unless there is a distinct and definite decrease in the spa’s water level that can’t be explained
otherwise, make sure visible water is not from condensation, lid run off or overflow of the tub
from displacement caused by spa occupants. Make sure the drain valve is closed and capped
securely. Remove access panels to inspect further for leak.
Another way to ‘burp’ the spa is to: Turn off power to
the spa. Wearing a rubber glove may help to get a firm
enough grip to hand-loosen the collar nut of the Diverter
Valve 1 full turn counter-clockwise. Leave it this way
about 3-5 minutes. You should hear some air escaping
through the collar. Then, re-tighten the collar nut, return
power to the spa and start the pump.
If this then doesn’t succeed in getting water flowing
normally again, turn off power to the spa and remove
the access panel with the louvered vent to expose and
gain access to the pump. Use channel-lock pliers to
loosen the upper pump union no more than 1 turn to
allow air to bleed for 3-5 minutes, then re-tighten the
union, return power to the spa and start the pump.
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