ECOVACS DEEBOT M82 - Troubleshooting; Robot Charging Issues; Robot Stops During Operation; Robot Returns to Charger Early

21
EN
Please use this chart to troubleshoot common problems using DM82.
No. Malfunction Possible Cause Solutions
1
DM82 will not
charge.
DM82 is not powered ON.
Move DM82’s Side Power Button to
the ON position.
DM82 has not made
a connection with the
Charging Dock.
Be sure that DM82’s Charging
Contacts have made a connection
with the Charging Dock Pins. You
may move the robot manually to
make the connection if necessary.
Charging Dock is
unplugged while DM82 is
powered ON, which causes
battery consumption.
Plug in the Charging Dock and
ensure DM82 is powered ON. Keep
DM82 on the Charging Dock to
make sure it has a full battery to
work at any time.
The battery is completely
discharged.
Re-activate the battery. Place
DM82 on the Charging Dock by
hand, remove after charging for 3
minutes, repeat 3 times; then charge
normally.
2
DM82 gets into
trouble while working
and stops.
DM82 is tangled with
somethingontheoor
(electrical cords, drooping
curtains,carpetfringeetc.).
DM82 will try various ways to get itself
out of trouble. If it is unsuccessful,
manually remove the obstacles and
restart.
3
DM82 returns to the
Charging Dock before
i t   n i s h e s  c l e a n i n g . 
When battery power gets
low, DM82 automatically
switches to Return to
Charger Mode and returns
to the Charging Dock to
recharge itself.
This is normal. No solution necessary.
Working time varies
accordingtooorsurface,
room complexity and the
selected Cleaning Mode.
This is normal. No solution necessary.
5. Troubleshooting