ECOVACS DEEBOT T10 - Page 23

23
EN
No. Malfunction Possible Causes Solutions
12
AIVI Camera cannot
recognize objects.
The cleaning area is not well illuminated.
Smart Recognition requires sufcient lighting. Please
make sure the areas to be cleaned are well illuminated.
The AIVI Camera lens is dirty or blocked.
Clean the lens with a clean soft cloth, and make sure
the AIVI Camera is not blocked. Avoid using any detergent
or cleaning spray while cleaning.
13
DEEBOT does not
respond to the Station
instruction.
DEEBOT is too far away from the Station.
If it is beyond the available distance, the ECOVACS HOME
App can also be used to operate DEEBOT.
14
Driving wheels are
blocked.
Driving wheels are blocked by foreign objects.
Please rotate and press the driving wheels to check
whether there is any foreign object wrapped or stuck. If
there is any foreign object, please clean it in time. If this
problem persists, please contact Customer Care for help.
15
DEEBOT OZMO™ Pro
3.0 Oscillating Mopping
System drops out of the
place during use.
The OZMO™ Pro 3.0 Oscillating Mopping
System is not correctly installed.
Make DEEBOT OZMO™ Pro 3.0 Oscillating Mopping
System clicks into place when installing.
16
DEEBOT is stuck when
cleaning with OZMO™ Pro
3.0 Oscillating Mopping
System installed.
DEEBOT may have difculty climbing over
obstacles when using OZMO™ Pro 3.0
Oscillating Mopping System.
Please assist DEEBOT if there is a problem.
17
There is no fragrance
when using Air Freshener.
The Air Freshener Capsule is not installed. Please install the Air Freshener Capsule.
The Air Freshener Capsule reached its service
life.
Please replace the Air Freshener Capsule. For more
information for replacements, please visit
https://www.ecovacs.com/global .
18
Air Freshener makes an
abnormal noise.
Objects have fallen into the Air Freshener. Please contact Customer Service for assistance.