26
EN
No. Malfunction Possible Causes Solutions
13
There is debris in the Dust
Container.
Fine particles are absorbed inside the Dust
Container through the Dust Bag.
Clean the Dust Container Lid and inner wall.
The Dust Bag is damaged. Check the Dust Bag and replace it.
14
DEEBOT leaks dust or debris while
cleaning.
The Auto-Empty Outlets are stuck by debris. Uninstall the Auto-Empty Dust Bin and clear the debris.
15 The Base is dirty. Main Brush has debris on it and requires cleaning. Clean the Main Brush.
16
There is no fragrance when using
Air Freshener.
Fan malfunction. Wipe the contacts and make sure Air Freshener is in contact.
The Air Freshener Capsule is not installed. Please install the Air Freshener Capsule.
The Air Freshener Capsule reached its service life.
Please replace the Air Freshener Capsule. For more information
for replacements, please visit https://www.ecovacs.com/global.
17
Air Freshener makes an abnormal
noise.
Objects have fallen into the Air Freshener. Please contact Customer Service for assistance.