Do you have a question about the EcoWater ECR 3502R40 and is the answer not in the manual?
Crucial safety precautions, operational requirements, and regulatory compliance notes for installation and use.
Defines who the warranty applies to and what parts are covered, including lifetime and limited terms.
Explains the procedure for part inspection, repair, or replacement under warranty.
Details on optional extended warranties and guarantees like the Crest of Excellence.
Describes the required bypass valve options and placement for inlet and outlet connections.
Covers drain requirements, electrical outlet needs, and local code adherence for installation.
Instructions for checking contents, handling shipping damage, and preparing parts for installation.
Details on assembling the brine tank, including brinewell and valve installation.
Steps for installing the bypass valve or copper tubes onto the conditioner/refiner unit.
Essential step to shut off the main water supply before proceeding with installation.
Guidance for plumbing a three-valve bypass system, adhering to codes and using specific materials.
Instructions for measuring, cutting, and connecting pipes to the unit's inlet and outlet ports.
Detailed steps for connecting plumbing using soldered copper, threaded pipe, or CPVC plastic.
Ensuring electrical ground continuity by using a bypass valve or ground clamp kit.
Guidance on connecting the drain hose, including height restrictions and air gap requirements.
Instructions for connecting the overflow hose to the brine tank for excess water.
Connecting the brine tubing to the nozzle and venturi housing on two-tank models.
Steps for pressure testing, programming the controller, and initiating the first recharge/rinse cycle.
Instructions for adding the correct amount of water and salt to the brine tank.
Procedure for sanitizing the unit using bleach, recommended after installation.
Instructions for restarting the water heater after the conditioner/refiner installation and initial cycles.
Instructions for checking the remote for shipping damage and removing packing materials.
Steps for attaching the support to the remote to angle it on a surface.
Guidance on inserting AA batteries into the remote, ensuring correct polarity.
Instructions for mounting the remote on a wall using fasteners.
Selecting the display language for the Wi-Fi system controller.
Choosing connection method (Pushbutton or Browser) to link the system to the home wireless network.
Using the WPS button on the router to connect the system to the wireless network.
Using a web browser on a device to connect the system to the wireless network.
Selecting the preferred unit system (English or Metric) for the Wi-Fi system.
Setting the current time on the Wi-Fi system controller for accurate operation.
Entering the water's hardness level to optimize system performance and regeneration cycles.
Adjusting the salt level setting on the controller to match the brinewell indicator.
Inputting the iron level in the water for automatic compensation in performance calculations.
Instructions for logging into your EcoWater account to view system dashboards and settings.
Steps for customers to grant dealers access to their system for monitoring and control.
Selecting the display language for the non-Wi-Fi system controller.
Selecting the preferred unit system (English or Metric) for the non-Wi-Fi system.
Setting the current time on the non-Wi-Fi system controller for accurate operation.
Entering the water's hardness level to optimize system performance and regeneration cycles.
Adjusting the salt level setting on the controller to match the brinewell indicator.
Inputting the iron level in the water for automatic compensation in performance calculations.
Procedure to add a water treatment device, like a conditioner/refiner, to the remote's network.
How to manually cycle through status screens using the remote's directional buttons.
Information on alert messages like 'Low salt', 'Time lost', 'Service overdue', or 'Error code'.
How pressing any button refreshes displayed data to conserve battery life.
How to check the wireless signal strength between the remote and devices.
Instructions for changing the display language of the HydroLink remote.
Specific steps to reset the remote's language to English if it is currently set to another language.
How to change the message displayed for a drinking water system on the remote.
Initiating a manual recharge to ensure immediate full conditioned water capacity.
Adjusting the automatic recharge start time using the HydroLink remote.
Selecting which data items are shown on the remote's status screens.
Choosing which data items can be controlled remotely via the HydroLink remote.
Customizing the name displayed for a connected device on the remote's status screen.
Procedure for removing a connected device from the HydroLink remote's list.
Explanation of the different status screens displayed by the conditioner/refiner during normal operation.
Messages indicating recharge status, low salt, time loss, service reminders, or error conditions.
Conditions that cause the display backlight to flash, indicating an issue.
How to view truncated messages that expand upon highlighting.
How to enable/disable the lockout feature to prevent unauthorized parameter changes.
Adjusting the salt level setting on the controller to match the brinewell indicator after adding salt.
Programming when the control displays a low salt alarm, or turning it off.
Selecting the type of salt used (Sodium NaCl or Potassium KCl) to adjust fill times.
Initiating a manual recharge to ensure immediate full conditioned water capacity.
Setting the current time on the controller for accurate operation, especially after power loss.
Adjusting the automatic recharge start time on the controller.
Entering the water's hardness level to optimize system performance and regeneration cycles.
Inputting the iron level in the water for automatic compensation in performance calculations.
Selecting which status screens are displayed in the normal rolling sequence.
Selecting the display language for the conditioner/refiner controller.
Specific steps to reset the controller's language to English if it is currently set to another language.
Selecting between a 12-hour (AM/PM) or 24-hour clock format.
Choosing between gallons and liters for volume measurements displayed by the system.
Selecting units for hardness measurement, such as grains or parts per million (ppm).
Choosing between pounds and kilograms for weight measurements displayed by the system.
Accessing details about the model, wireless status, water usage, and operational history.
Setting backwash time, second backwash options, and fast rinse time.
Adjusting efficiency mode, days between recharges, and the 97% feature.
Configuring the auxiliary output for external devices like chlorine generators or chemical feed pumps.
Setting chemical feed volume and timer when auxiliary control is set to chemical feed.
Programming the number of months until a service reminder message appears.
Transmitting operational data via telephone for remote diagnostics.
Checking the operating state of components and viewing error codes for troubleshooting.
Repeating the setup procedure or restoring the conditioner/refiner's default operating values.
Instructions for checking salt level, adding salt, and setting the salt level on the controller.
Troubleshooting steps for removing a salt bridge that forms in the brine tank.
Procedure for cleaning the nozzle and venturi assembly to ensure proper brine suction.
Recommended cleaning of the resin bed to prevent iron coating and maintain performance.
Steps to de-pressurize the system before removing parts, using either 3-valve or EcoWater bypass.
Common problems, their causes, and recommended corrections for the conditioner/refiner.
Basic checks to perform before detailed troubleshooting, such as power source and error codes.
How the system's self-diagnostic function detects and displays malfunctions via error codes.
Steps to reset the system after correcting a problem that caused an error code.
Procedures for manually checking system components and parameters for troubleshooting.
Diagnosing turbine operation and sensor issues to verify water flow measurement.
Verifying proper operation of recharge cycles, including valve position, brine draw, and flow rates.
Diagnosing causes of hard water bleeding into the conditioned water supply.
Identifying causes of water leaks from the drain hose during service procedures.
Diagnosing reasons for a flooded salt tank, such as plugged components or restricted lines.
Identifying causes for a salty taste in conditioned water, like low pressure or incorrect settings.
Diagram illustrating the electrical connections for the power supply, control board, and valve motor.
Technical data including capacity, flow rates, pressure, temperature, and hardness limits for various models.
Details on contaminant reduction, rated capacity, and performance under various conditions.
Detailed list of part numbers and descriptions for the conditioner/refiner assembly.
Exploded view diagram showing all components of the conditioner/refiner's valve assembly.
Detailed list of part numbers and descriptions for the valve assembly.
Official certificates detailing contaminant testing and certification for various EcoWater models.
| Type | Water Softener |
|---|---|
| Capacity | 35, 000 grains |
| Grain Capacity | 35, 000 grains |
| Flow Rate | 12 GPM |
| Inlet/Outlet Connection | 1 inch |












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