21
Troubleshooting
The sound is distorted
Try lowering the volume control of your connected device or musical
instrument. Also, try to reduce the overall volume of the EcoTrek.
Cannot Pair With Bluetooth Device
Make sure that your device is compatible with Bluetooth. Turn off your
EcoTrek and Bluetooth device, then power on and reconnect. Make sure that
Bluetooth mode is selected on your EcoTrek.
There is a high-pitched whistling noise when using microphone
This is probably feedback. Point the microphone away from the speaker.
If there is poor AM/FM reception
To adjust AM/FM reception, move entire product.
Can NOT play music from a flash drive
The USB ports are only for charging USB devices.
Volume level is too low
Increase the volume on the EcoTrek and / or increase the volume on your
Bluetooth device.
Battery not properly charging
Twenty minutes after plugging into an AC power outlet, EcoTrek will check
if the battery is rechargeable. If not, the individual bars on the battery level
indicator on the LED screen will flash from top to bottom. (Normally, the
battery segments will flash from bottom to top.) Please do NOT attempt to
fix your EcoTrek unit. Please contact our Customer Support at
support@gracedigital.com or call us at 800.903.9524.
To Next Page
Loading...
Need help?
General