EdgeStar IB250SS - Electrical Requirements; Recommended Grounding Method

8
Service Diagnosis Overview
WARNING: Only a qualified technician should service this product. Equipment
damage, injury or death could result from the improper servicing of this unit. EdgeStar
accepts no responsibility or liability for damage to equipment, injury or death that may
result from improper service or operation of this product.
Troubleshooting Guide
Problem
Possible Cause
Probable Correction
The ice maker doesn’t
operate.
The ice maker is
unplugged.
Plug in the ice maker.
The breaker is tripped.
Check the breaker. If the problem
occurs again, call service to check
for a short circuit in the unit.
The ice maker’s power
button is set to OFF.
Switch the ice maker’s power
button to ON.
The ice storage bin is full of
ice.
Remove some of the ice. Be sure
the ice bin arm is free to move and
not locked in the upward position.
The water doesn’t feed in
after the ice maker starts.
The water supply tap is
turned off.
Turn on the water supply tap.
The water supply pipe is not
properly connected.
Reconnect the water supply pipe.
The machine makes ice,
but at a very slow rate.
The condenser is dirty.
Clean the condenser.
The air flow to the ice
maker is obstructed.
Check the installation to ensure
the air flow to the ice maker is not
blocked.
The ambient temperature is
too high, or the unit is near
a heat source.
Check the installation to ensure
the ambient temperature is in the
proper range.
Water is leaking out of the
unit.
The water supply
connection is leaking.
Tighten the fitting.
The unit accumulates
frost and has to be
defrosted often.
The door is left open or
opened too often.
Defrost the ice maker as needed.
Keep the door closed as much as
possible. Make sure the door seal
is air tight.
The ice cubes are partially
formed.
There is not enough water
in the water trough.
Check if the water supply pressure
is below 20 psig. The water supply
or filter may be restricted.
There is noise during
operation.
The unit may not be leveled
and locked.
Level and secure the unit.
No ice is produced.
The bin arm is locked in the
upright position.
Lower the bin arm.
No water is being supplied
to the unit.
Turn on the water or contact a
plumber.