F1 Troubleshooting (FAQ) (Continued)
F. Troubleshooting
Q. Is it possible to use material purchased from other companies?
We recommend that you use a certified genuine filament in order to guarantee a
stable output and product protection. You might not be able to get after-sales service
benefits if non-genuine filament is used.
Q. Is it possible to output in filament format using a metal material? (For Premium)
The metal material is provided in a paste format in a dedicated cartridge, not in the
filament format. Various materials may be outputted including a metal material and
chocolate by replacing an extruder part from which material is extruded.
F2 Contract Support
For service assistance after purchase, please contact us to the phone number or email below.
T : +82-2-867-0182
F : +82-2-865-0182
∃DISON PRO User Manual V.1 25
F : +82-2-865-0182
E : 3dison@rokit.co.kr
Please refer to our website for more information and latest news and questions regarding
our products on our website. (http://en.3disonprinter.com/)
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