13.4 Service - hotline:
In the unfortunate event that problems occur with the UPS or if you require
safety-relevant information, please contact our service hotline on the following
phone or fax numbers:
Tel. no.: 0049 / (0) 741–17451-0
Fax no.: 0049 / (0) 741–17451-29
If it is not possible for you to get in touch by telephone, we have set up an e-
mail contact address for you:
ups@effekta.com
In addition, you can contact the department or subsidiary you need directly via
the following Internet address:
http://www.effekta.com/html/kontakt.html
13.5 Maintenance and service contracts
EFFEKTA Regeltechnik GmbH offers you tailored maintenance and customer
services that ensure the highest possible reliability and availability of your UPS
equipment.
In addition, as part of a maintenance contract, our expert technical personnel
can provide you with support in the following areas:
o Regular checking of the equipment, especially the batteries, as well as
timely replacement and disposal of batteries;
Our entire range of service is presented at:
http://www.effekta.com/html/service.html
Or alternatively, you can contact us directly at the above mentioned addresses.
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