9. Getting Your Alarm Serviced
If your Alarm fails to work after you have read the sections on “Installation”, “Testing
and Maintenance” and “Troubleshooting”, then contact Customer Assistance at the
nearest address given at the end of this leaflet. If it needs to be returned for repair
or replacement the Smoke Alarm must be removed from the mounting plate and
put in a padded box. Send it to “Customer Assistance” at the nearest address given
on the Alarm or in this leaflet. State the nature of the fault, where the Alarm was
purchased and the date of purchase.
10. Five Year Guarantee
Ei Electronics guarantees this Alarm for five years from date of purchase against any
defects that are due to faulty materials or workmanship. This guarantee only applies
to normal conditions of use and service, and does not include damage resulting from
accident, neglect, misuse, unauthorised dismantling, or contamination howsoever
caused. This guarantee excludes incidental and consequential damage. If this
Alarm should become defective within the guarantee period, it must be returned to
Ei Electronics, with proof of purchase, carefully packaged, with the problem clearly
stated (see Section 9). We shall at our discretion repair or replace the faulty Alarm.
'RQRWLQWHUIHUHZLWKWKH$ODUPRUDWWHPSWWRWDPSHUZLWKLW7KLVZLOOLQYDOLGDWHWKH
JXDUDQWHHEXWPRUHLPSRUWDQWO\PD\H[SRVHWKHXVHUWRILUHKD]DUGV
This guarantee is in addition to your statutory rights as a consumer.
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