13-1
WARRANTY
CAMPERVAN HABITATION
WARRANTY COVER
Introduction
At Elddis we are confident that our new
campervans are engineered using the latest
manufacturing techniques and advanced
materials technology ensuring that, when
buying one of our products, you are buying
the very best. We extend this philosophy to
our customers by offering long term peace
of mind and reassurance through our
extensive warranty cover.
Your warranty cover commences on the day
your new campervan is purchased and
comprises of three key elements:
1. The base vehicle warranty cover is
provided by the original manufacturer
(details are included separately in the
user handbook).
2. Three year Elddis manufacturer’s
warranty
3. Ten year Elddis body integrity warranty
Scope
This applies to all new products and is a
guide intended to give a brief overview of
the warranty terms applicable to your
vehicle.
Conditions of use
Your new campervan has been designed as
a leisure vehicle only. The warranty will not
be given if the vehicle is used under the
following circumstances.
• Used for hire
• Used as a permanent residence
• Used for racing or time trials
• Damage resulting from freezing,
accident or fire damage
Exclusions
• No liability will be accepted for fair wear
and tear, including mould or
discolouration of adhesive. Damage
including rodent damage, wilful damage
or negligence from abnormal working
conditions will not be covered.
• Condensation is not covered under the
warranty agreement.
Three year manufacturer’s warranty
Year 1 warranty - Covers all original
components, forming part of the original
product specification excluding normal wear
and tear.
Year 2 and 3 warranty – Covers all original
components, forming part of the original
product specification, excluding the following
items:
• Normal wear and tear
• Microwaves
• Batteries
• Windows and glass
• All soft furnishings including mattresses
(2-year warranty cover)
• Entertainment equipment
• LED lights
• All panels and plastic products
• Minor adjustments
• Ironmongery and corrosion of metallic
components
• Electrical connections
• Floor coverings
We would recommend that customers have
their vehicle serviced on or before the due
date to ensure that all warrantable parts are
identified before the expiry of the component.
Ten year body integrity warranty
Elddis products are covered against water
ingress manufacturing defects for 10 years
from the original date of purchase of a new
product. (6 years for subsequent owners from
the 1st owners original date of purchase).