14-1
CODE OF PRACTICE
CODE OF PRACTICE
MAINS ELECTRICS
It is recommended that you have your Mains
Electrics System inspected by an NICEIC
approved contractor every 3 years.
SPARE PARTS AND NON WARRANTY
WORK
Should you require any replacement parts for
your caravan it is necessary that you contact the
Retailer from whom you purchased the caravan
or any Explorer Group Limited approved Retailer
and give the following information, which will help
in identifying the required component:
(i) Model and make of caravan
(ii) VIN number
(iii) Description of required part
(iv) Photograph, size or diagram of required part
Please Note: All parts must be ordered and
supplied through an approved retailer.
REMEDIAL WORK
The Explorer Group Limited together with its
suppliers is continually undertaking extensive
research into testing, remedial work procedures
and materials such as sealants, adhesives, gaskets
and tapes. Therefore, if for any reason your new
caravan is damaged or requires remedial work
then only an approved Explorer Group Limited
Retailer or Service Centre should undertake such
work.
All such work should be undertaken using only
approved Explorer Group Limited genuine parts,
recommended sealant and following Explorer
Group Limited procedures. The Explorer Group
Limited will also undertake to supply certain
specialist repairers with the necessary spare
parts. In this case, your selected repairer must
contact the PARTS DEPARTMENT with all
enquiries.
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