18
SYMPTOM CHECK THE FOLLOWING REMEDY
Dishwasher runs but
will not heat
1 Hi- limit thermostat open 1 Replace Thermostat
2 Heating element open 2 Replace Heater
3 Broken or loose wire 3 Repair or replace wire or connector
4 No power to Hi- limit thermostat 4 Replace control
Water in dishwasher not 1 Check incoming water temperature 1 Instruct customer
getting hot or staying hot needs to be 120°F before starting
cycle
2 Check thermostat (10,000 ohms at 2 Replace thermostat
77° temperature)
3 No power to heater Hi- limit 3 Replace Hi- limit thermostat
thermostat open
4 Broken or loose wire 4 Repair or replace wire or connector
5 No power from control 5 Replace control
Detergent dispenser
will not open 1 Check latch on Dispenser door 1 Clean latch on dispenser
2 Power to dispenser 2 Replace detergent dispenser
3 Broken or loose wire 3 Repair or replace wire or connector
4 No power to dispenser 4 Replace control
Dishes not clean 1 Check water temperature 1
Water needs to be 120°F before
starting cycle
2 Check water hardness 2
Water hardness determents how
much detergent is needed
3
Check water level in tub 1.2 gallons
needed 3
See not filling section to locate
problem
4 Racks not loaded properl
4 Instruct user in proper loading
5 Spray arm not turning free 5
Spray arm warped or bowed replace
arm
6 Check filter 6 Clean or replace filter
Dishes not dr
1 Heated dry option selected 1 Select option
2 Check water temperature 2
Water needs to be 120°F before
starting cycle
3 Check for presence of rinse aid 3 Fill dispenser and increase setting
4 Racks not loaded properl
4 Instruct user in proper loading
5 Heater not heating 5
See Section Dishwasher runs but
will not heat
Detergent is left in
dispenser 1 Check water temperature 1 Incoming water needs to be 120°F
2 Does dispenser open 2
See Section Detergent dispenser
will not open
3
Check detergent to see if it has
caked in box 3 Replace detergent
4
Has dispenser dry before adding
detergent 4 Instruct user in use of detergent
Run Water Service Test on dishwasher to verify control and component operation
Run Water Service Test on dishwasher to verify control and component operation
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