Elements eONE User Manual

35
elements
enabling technologies for Life Science
Troubleshooting guide
Troubleshooting guide
FAULT
POSSIBLE CAUSE
REMEDY
Open input current
offset of some pA
once connected
Device kept in high
humidity environment
Leave the device
connected for some
minutes before using
it
Amplifier continuous-
ly in saturation in
open input configura-
tion
Possible short circuit
or wrong connections
Check input- and
back-connections
(see section 2.4.6)
Amplifier continuous-
ly in saturation when
electrodes are im-
mersed in the solu-
tion
Electrode potential or
wrong connections
Compensate elec-
trode potential using
the built-in Digital
Compensation
(see section 3.1.6)
and check input- and
back-connections
(see section 2.4.6)
USB Device Not
Recognized
Erroneous device
detection
Unplug and plug the
device again, if the
problem persists try
to change USB cable
or PC’s USB port
EDR software
freezes
Erroneous USB
communication
Unplug and plug the
device again, if the
problem persists try
to close and restart
the software
RMS noise values
higher than expected
Wrong connections
or use of too long
connection wires or
coaxial cables
Check input- and
back-connections
(see section 2.4.6)

Elements eONE Specifications

General

Brand	Elements
Model	eONE
Category	Amplifier
Language	English