Instruction Manual
D103785X012
Device Information, Diagnostics, and Alerts
June 2017
56
Service Tools
Field Communicator Service Tools (3)
Device Status
Instrument alerts, when enabled, detect many operational and performance issues that may be of interest. If there are
no alerts currently active, this display will be empty.
Alert Record
The DVC6000 HW2 will store 20 alerts. Once the alert record is full, no additional alerts will be stored until the record is
cleared.
Below is a list of the alerts that can be detected by the instrument. To enable or disable the alerts, navigate to
Configure > Alert Setup.
D Offline/Failed Alert—This alert is active if a shutdown alert has put the device in a failed state and is therefore not
controlling the input. Press Enter to view the alert(s) that caused the shutdown.
Electronics
D Drive Current Failure—This alert is active when the drive current to the I/P converter is not flowing as expected. If
this alert occurs, check the connection between the I/P converter and the printed wiring board assembly. Try
removing the I/P converter and reinstalling it. If the alert does not clear, replace the I/P converter or the printed
wiring board assembly.
D Drive Signal Alert—This alert monitors the drive signal and calibrated travel. If one of the following conditions exists
for more than 20 seconds, the alert is set.
For the case where Zero Power Condition is defined as closed:
Drive Signal < 10% and Calibrated Travel > 3%
Drive Signal > 90% and Calibrated Travel < 97%
For the case where Zero Power Condition is defined as open:
Drive Signal < 10% and Calibrated Travel < 97%
Drive Signal > 90% and Calibrated Travel > 3%
D NonCritical NVM Alert—This alert is active if there is a failure associated with NVM (nonvolatile memory) that is not
critical for instrument operation. If this alert is active, restart the instrument. If the alert persists, replace the printed
wiring board assembly.
D Critical NVM Alert—This alert is active if there is a failure associated with NVM that is critical for instrument
operation. If this alert is active, restart the instrument. If the alert persists, replace the printed wiring board
assembly.
D Flash Integrity Failure—This alert is active if there is a failure associated with flash ROM (read only memory). If this
alert is active, restart the instrument. If the alert persists, replace the printed wiring board assembly.
D Reference Voltage Failure—This alert is active if there is a failure associated with the internal voltage reference. If
this alert is active, replace the printed wiring board assembly.
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