ENACFIRE E18 Plus - Q&A

Q&A
Q: Why the music cuts in and out sometimes?
A: Please make sure there is no obstacle between
the earphones and your device. Items like.
Microwave oven / Wil transmitter are more ikely o
produce electromagnetic interference and resultin
signal interruption.
Note: Please keep your phone and the master
earphone (R) as close as possible to ensure a stable
connection.
Q: Wil the battery ffe different by using
differnt devices?
A:E18 PLUS wireless earbuds supported apt-X
technology which designed to enhance audio
qualty. Therefore the battery consumption vil
increase f you are using Ancroid system (5H
PLAYTIME).Ifyou are using [0S system, the battery
consumption wil not be largely affected.
Q: How to contact ENACFIRE Customer
Service Team?
A:If you need any help please contact us via:
support@enacfireglobal.com (US/CAJ
moongutzenaciireglobal.com (UK)
Tel: +86 755 82792007
We will reply to you within 24 hours and 100% solve
yourissue.