ENACFIRE F2 - Frequently Asked Questions (Q&A)

Q&A
12
Q: Why the music get cut in and out sometimes?
A: Please make sure there is no obstacle between the earphones and
your device, Please make sure there is no Microwave oven / Wifi
transmitter around you, which are more likely to produce
electromagnetic interference and result in signal interruption.
Note: Please keep your phone and the earphone as close as possible
to ensure a more stable Bluetooth connection.
Q: What should | do if the earphones stop charging?
A We recommend you to charge the earphones by using our cable.
f our cable does not work, please try to use another charging cable
or power source to charge the earphones,
Q: How to contact ENACFIRE Customer Service Team?
A:Ifyou have any issue with the product, please contact us via
support@enacfireglobal.com (US/CA)
moongu@enacfireglobal.com (UK)
We will reply to you within 24 hours and 100% solve your issue.