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Omniguard Cellular™ Owner’s Manual
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Engineering Solutions Inc
Problem: OMNIGUARD status does not indicate NORMAL
operation when turned on, and does not print.
Solution: For normal operation, the monitored pressure must be
between the Alarm 1 and Alarm 2 settings. When the Omniguard is
first turned on, the containment pressure will not likely be between
the Alarm 1 & 2 settings, and the Omniguard will not log or print the
pressure readings. The Omniguard will begin logging and printing
the pressure readings only after the containment pressure has
reached the Normal operating window.
Shipping & Repair
Please call the Engineering Solutions technical support department
for a return authorization. A Return Material Authorization number
(RMA #) will be assigned to aid in tracking your unit.
You may also e-mail techsupport@engsolinc.com.
Send the entire unit, enclosing a brief explanation of the problem
along with your company name, address, phone number and
name of the individual responsible for the unit. The RMA# must
be clearly marked on the outside of the box. No COD’s will
be accepted. If the original packing materials are not available,
package the unit securely in a sturdy container with enough
padding to surround the unit on all sides. The unit should not be
able to be shift after packing. Engineering Solutions will not be
responsible for any damage which may occur.
Ship To: Engineering Solutions, Inc.
1201 Monster Rd SW, Suite 240
Renton WA, 98057 USA
(206) 241-9395
Appendix A : Troubleshooting
If you experience problems with your Omniguard, use this section
to try to resolve the problem. For additional information consult with
your dealer or call Engineering Solutions at (206) 241-9395 (8:00
a.m.-12:00 noon, 12:30-4:30 p.m. Pacific Time) and ask for Technical
Support, or e-mail techsupport@engsolinc.com.
Problem: The unit does not display the proper pressure.
Solution: Check to see that the tubing is connected properly to the
top
nozzle. The bottom nozzle should not be connected.
Solution: Make sure that the tubing does not have a kink or a sharp
bend.
Solution: Make sure that you are using the correct 3/16” ID tubing
size, and the end of the tubing on the inlet nozzle is not worn. If
it is worn or loose, cut off 1” of the tube using a sharp knife and
reinsert on the inlet nozzle.
Solution: Make sure that the tubing connection into the containment
area is properly placed and secured as described in Section 4:
Work Area Setup.
Problem: Excessive momentary alarms.
Solution: Adjust Alarm 1 &2 settings to allow for normal air pressure
fluctuations caused by entries into work area or other equipment.
Make sure that you are within the minimum negative air pressure
requirements.
Remedy: If you suspect that wind may be causing rapid pressure
fluctuations, reduce the setting for Response Rate (see Section
4: Detailed Operation).
Problem: Printer is not working properly or a paper jam occurs.
Solution: The icon indicates printer is disabled. Turn On the printer
by touching the icon and then touching Off.
Solution: The icon indicates printer is disabled because Omniguard
is unplugged and powered by battery. Plug the Omniguard power
cord into an AC outlet, printer will activate automatically.
Solution: Icon indicates paper jam. After the paper jam is removed,
turn On the printer by touching the icon and then touching
Off.
Caution: Do not apply oil or grease to the printer, as this will attract
dirt and debris and could damage the printer mechanism.
Solution: Thermal paper allows printing on only one side. If incorrectly
installed, the printer will be able to advance paper but cannot
print on it. Make sure that paper is loaded properly as described
in Section 3: Loading the Thermal Printer Paper.
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