Troubleshooting guide
Problem Cause
No flushing
Water supply hose buckling
causes block
Angle Valve is off
Water supply is cut off
Poor flushing
Water supply hose buckling
causes partial block
Angle Valve is not fully
turned on
Filter is dirty and causes
block
Low water
temperature
The water temperature is setted
on normal temperature
level
Low seat
temperature
The seat temperature is setted
on normal temperature level
In standby mode
Solution
Solve the buckling
Turn on the angle Valve
Connect water supply and
wait for the water
Solve the buckling
Turn on the angle Valve fully
Clean the filter
Reset the water temperature
Reset the seat temperature
Switch to functional mode and
use it after 3 minutes of use
Low wind
temperature
No wind out
Spray rod
cannot retracted
Spray rod
cannot stretch out
Remote control
cannot display
Malfunction of
deodorization
Caution
The wind temperature is setted
on normal temperature level
In standby mode or power
save mode
Power off
Get stuck by impurities
Power off
Do not sit in sensing area
Reverse the polarity of
battery
User doesn't reach the
sensing area in seat
Deodorization function keeps
working after user leaves
If the problems cannot be solved as per above methods, please
shut-off the power, and contact service providers for maintenance.
If the leakage circuit breacker often trips off, it means the
products has electricity leakage, so please shut-off the
power, and contact service provider for maintenance.
It's a normal phenomenon if
deodorization function keeps
working after user leaves to
ensure eliminating smell entirely
Adjust to reach the sensing area
Reload the battery
Sit right in the sensing area
Push back the rod lightly and
wait for the power
Clear away the impurities
Push back the rod lightly and
wait for the power
Shift to function mode to use
dry function
Reset the wind temperature
17
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