38
Problems with Paper Feeding
Too many copies are printing.
Make sure the
Copies
settings in the printer software and your application aren’t
both set for multiple copies.
Paper doesn’t eject fully or is wrinkled.
■
If the paper doesn’t eject fully, you may see a paper jam error window on your
screen. Click the
Eject
button to eject the paper. If it doesn’t eject, follow the
on-screen instructions to remove jammed paper.
■
The problem may be caused by an incorrect paper size setting. Be sure to select
the correct paper size in your application or printer software.
■
Check to make sure you’ve left enough room at the front of the printer for
paper to eject easily.
■
If it’s wrinkled when it ejects, the paper may be damp or too thin.
Paper doesn’t feed.
You may see a paper not loaded correctly error window on your screen. Remove
the stack of paper from the sheet feeder. Then check that the paper:
■
Isn’t curled or creased
■
Isn’t too old
■
Isn’t loaded above the arrow on the left edge guide
■
Isn’t jammed inside the printer.
Then reload the paper, making sure the left edge guide doesn’t fit it too tightly. If
you see an error window on your screen, click
Continue
to resume printing.
Paper jams inside the printer.
You may see a paper jam error message on your screen. Click the
Eject
button to
eject the paper. If it doesn’t eject, follow the on-screen instructions to remove it.
If necessary, unplug the printer, open the cover, and remove all the paper that’s
inside, including any small pieces that may have torn off.
Pbasics.book Page 38 Wednesday, August 9, 2000 10:26 AM
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