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AcuLaser M2300D series
Epson AcuLaser M2300D series User Manual
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4.
Open and close the top cover.
Paper Jam around the DM tray
1.
Remove the standard paper cassette.
2.
From the rear view, push the DM tray
and gently pull any sheets of paper out.
Note:
Do not touch any metal part except
the green lever
on the DM tray.
Epson AcuLaser M2300/M2310/M2400/M
2410 Series User’s Guide
Troubleshoot
ing
92
91
93
Table of Contents
Default Chapter
2
Table of Contents
2
Copyright and Trademarks
8
Operating System Versions
10
Important Safety Instructions
11
Setting up the Printer
11
Finding the Place for the Printer
13
Using the Printer
14
Handling Consumable Products and Maintenance Parts
15
Safety Instructions
11
Warnings, Cautions, and Notes
11
Safety Information
17
Laser Safety Labels
17
Internal Laser Radiation
17
Ozone Safety
17
Chapter 1 Getting to Know Your Printer
19
Where to Find Information
19
Printer Parts
20
Front View
20
Rear View
20
Inside the Printer
22
Control Panel
23
Options
24
Consumable Products
24
Maintenance Parts
25
Chapter 2 Printing Tasks
26
Loading Paper into Your Printer
26
MP Tray
26
Lower Paper Cassette Unit
30
Selecting and Using Print Media
33
Labels
33
Envelopes
34
Thick Paper
34
Semi-Thick Paper
35
Transparencies
35
Custom Paper Size
36
Cancelling a Print Job
37
From the Printer
37
From the Computer
37
Setting the Print Quality
37
Using the Automatic Setting
38
Using the Advanced Setting
39
Customizing Print Settings
41
Toner Save Mode
43
Setting the Advanced Layout
44
Duplex Printing
44
Modifying the Print Layout
45
Resizing Printouts
47
Printing Watermarks
49
Printing Headers and Footers
53
Printing with an Overlay
55
Printing Web Pages to Fit Your Paper Size
58
Chapter 3 Installing Options
59
Optional Paper Cassette Unit
59
Handling Precautions
59
Installing the Optional Paper Cassette Unit
59
Removing the Optional Paper Cassette Unit
63
Memory Module
63
Installing a Memory Module
63
Removing a Memory Module
67
Chapter 4 Replacing Consumable Products/Maintenance Parts
68
Precautions During Replacement
68
Replacement Messages
68
Chapter 5 Cleaning and Transporting the Printer
71
Cleaning the Printer
71
Cleaning the Pickup Roller
71
Cleaning Inside the Printer
73
Transporting the Printer
77
For Long Distances
77
For Short Distances
78
Chapter 6 Troubleshooting
79
Clearing Jammed Paper
79
Precautions for Clearing Jammed Paper
79
Paper Jam Around the Standard Lower Paper Cassette
80
Paper Jam Around the 250-Sheet Paper Cassette Unit
80
Paper Jam in the 250-Sheet Paper Cassette Unit
81
Paper Jam Inside the Printer
82
Paper Jam Around the MP Tray
86
Paper Jam Around the Rear Cover
91
Paper Jam Around the DM Tray
92
Printing a Status Sheet
93
Operational Problems
94
The Ready Light Does Not Turn on
94
The Printer Does Not Print (Ready Light Off)
94
The Ready Light Is on but Nothing Prints
94
The Optional Product Is Not Available
95
The Remaining Service Life of the Toner Cartridge Is Not Updated (for Windows Users Only)
95
Printout Problems
95
The Font Cannot be Printed
95
Printout Is Garbled
96
The Printout Position Is Not Correct
96
Graphics Do Not Print Correctly
96
Print Quality Problems
97
The Background Is Dark or Dirty
97
White Dots Appear in the Printout
97
Print Quality or Tone Is Uneven
97
A Vertical Line Appears on the Printout
98
Toner Smudges
98
Areas Are Missing in the Printed Image
98
Completely Blank Pages Are Output
98
Printouts Are Extremely Curled
99
The Printed Image Is Light or Faint
99
The Non-Printed Side of the Page Is Dirty
100
Print Quality Decreased
100
Memory Problems
100
Insufficient Memory for Current Task
100
Insufficient Memory to Print All Copies
101
Paper Handling Problems
101
Paper Does Not Feed Properly
101
Problems Using Options
102
Feed Jam When Using the Optional Paper Cassette
102
An Installed Option Cannot be Used
102
Correcting USB Problems
103
USB Connections
103
Windows Operating System
103
Printer Software Installation
103
Network Connection Problems (Only for the DN Model)
104
Cannot Install Software or Drivers
104
Cannot Access the Shared Printer
104
Status and Error Lights
105
Canceling Printing
112
Printing in the Postscript 3 Mode Problems (Epson Aculaser M2400/M2410 Series Only)
113
The Printer Does Not Print
113
Only)
113
The Font on the Printout Is Different from that on the Screen
113
The Edges of Texts And/Or Images Are Not Smooth
114
The Printer Does Not Print Normally Via the USB Interface
114
The Printer Does Not Print Normally Via the Network Interface (Only for the DN Model)
114
An Undefined Error Occurs (Macintosh Only)
115
Chapter 7 About the Printer Software
116
Using the Printer Software for Windows
116
Using the Printer Driver
116
Using EPSON Status Monitor
118
Detailed Status
120
Replacement Parts Information
121
Job Information
122
Notice Settings
124
Order Online
125
Uninstalling the Printer Software
126
Sharing the Printer on a Network
126
Using the Printer Software for Macintosh
135
Using the Printer Driver
135
Using EPSON Status Monitor
137
Uninstalling the Printer Software
142
Using the Postscript Printer Driver (Epson Aculaser M2400/M2410 Series Only)
143
System Requirements
143
Using the Postscript Printer Driver with Windows
144
Using the Postscript Printer Driver with Macintosh
147
Using the PCL6 Printer Driver
150
Appendix A Technical Specifications
151
Paper
151
Available Paper Types
151
Paper that Should Not be Used
151
Printable Area
152
Printer
153
General
153
Environmental
154
Mechanical
154
Electrical
154
Standard and Approvals
155
Interfaces
155
USB Interface
155
Ethernet Interface
156
Options
156
Optional Paper Cassette Unit
156
Memory Modules
156
Consumable Products
157
Toner Cartridge/Return Toner Cartridge
157
Maintenance Parts
157
Maintenance Unit
157
Appendix B Where to Get Help
158
Contacting Epson Support
158
Before Contacting Epson
158
Help for Users in Europe
158
Help for Users in Singapore
158
Help for Users in Thailand
159
Help for Users in Vietnam
159
Help for Users in Indonesia
160
Help for Users in Hong Kong
161
Help for Users in Malaysia
162
Help for Users in India
163
Help for Users in the Philippines
164
Index
165
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Epson AcuLaser M2300D series Specifications
General
Brand
Epson
Model
AcuLaser M2300D series
Category
Printer
Language
English
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