30 Solving Problems
Before you call for support, please have the following information ready:
■ Product name (BrightLink 450Wi)
■ Product serial number (displayed on the Info menu)
■ Proof of purchase (such as a store receipt) and date of purchase
■ Computer or video configuration
■ Description of the problem
Software Technical Support
If your projector included RM Easiteach and you need help, call (866) 728-6758
or visit the following support websites:
www.rmeducation.com/support/et
www.rmeducation.com/easiteach
For all other software issues, please contact Epson as described on page 29.
Purchase Supplies and Accessories
You can purchase lamps and accessories from an Epson authorized reseller. To find
the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase
online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales).
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