Troubleshooting 78
Error associated with stacker
Disc transfer error
Turn off the product and remove the disc. If the 
same error occurs frequently, contact your 
dealer.
Arm failed to release disc
Turn off the product and remove disc.
Do not remove disc from the arm by hand if arm is 
picking up the disc. This may damage the arm. To 
remove the disc from the arm, turn on the product 
again and let initializing process remove the disc.
If the same error occurs frequently, contact your 
dealer.
Internal error
Turn off the product and check inside for any 
objects, then turn on the product again.
If the same error occurs frequently, contact your 
dealer.
Do not remove disc from the arm by hand if arm is 
picking up the disc. This may damage the arm. To 
remove the disc from the arm, turn on the product 
again and let initializing process remove the disc.
Lights
Conditions/Remedies
Power Busy Error Ink
Stacker
1 2 3
Stacker 1 is not correctly inserted
Make sure stacker 1 is correctly inserted.
Stacker 2 is not correctly inserted
Make sure stacker 2 is correctly inserted.
Lights
Conditions/Remedies
Power Busy Error Ink
Stacker
1 2 3