Light status Condition/solution
The Ready light is on The scanner is turned on and ready to scan.
The Ready light is flashing The scanner is scanning or initializing. Wait for the Ready light to stop
flashing before turning off the scanner.
The ! error light is on An error has occurred. Try the following:
• Check the scanner connection to your computer to make sure it is
secure.
• Make sure the scanner cover is closed and there is no jammed paper
inside.
• If the ! error light is still on, turn off the scanner, then turn it on again.
If the error continues, the scanner may be malfunctioning. Contact
Epson for support.
The ! error light and the The scanner firmware is updating. Do not turn off the scanner or
Ready light are flashing disconnect any cables until the status lights have stopped flashing.
alternately
The ! error light and the A scanner error has occurred. Turn the scanner off and then back on
Ready light are flashing at the again. If the error continues, contact Epson for support.
same time
Parent topic: Solving Problems
Related references
Original Jams in Scanner
Where to Get Help
Solving Scanning Problems
Check these solutions if you have problems scanning with your product.
Scanner Does Not Turn On or Turns Off Unexpectedly
Scanner Button Does Not Work as Expected
Scanning Software Does Not Operate Correctly
Cannot Start Epson Scan
Original Feeds Incorrectly in Scanner
Original Jams in Scanner
Scanning is Slow
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