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• The ink level may be low. Visually check the ink level.
• Make sure the paper type setting matches the type of paper you loaded.
• Make sure your paper is not damp, curled, old, or loaded incorrectly in your product.
• Align the print head.
• Adjust the print quality in the product software.
• Clean the paper path.
• If you have not used the product for a long time, run the Power Cleaning utility.
Note: Power Cleaning consumes a lot of ink, so run this utility only if you cannot improve print quality
by cleaning the print head.
Parent topic: Solving Print Quality Problems
Related references
Paper or Media Type Settings - Printing Software
Paper or Media Type Settings - Control Panel
Related tasks
Cleaning the Paper Guide
Refilling the Ink Tank
Related topics
Loading Paper
Grainy Printout
If your printouts are grainy, try these solutions:
• Make sure you loaded the printable side of the paper correctly for your product.
• Select a higher print quality setting and turn off any high speed settings in your product software.
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• Align the print head.
• Adjust the print quality in the product software.
• You may need to increase the image resolution or print a smaller size; see your software
documentation.
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