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Problem Solving
Where to Get Help
Epson provides technical assistance through electronic support services
24 hours a day, as listed in the following table.
Telephone Support Services
To use the Epson PrivateLine Support service, call (800) 637-7661 and enter
the PIN on the included Epson PrivateLine Support card. This is the fastest
way of speaking to a live representative, and it’s free. This service is available
6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your
warranty period.
You may also speak with a projector support specialist by dialing one of these
numbers:
• U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday
• Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through
Friday
Toll or long distance charges may apply.
Before you call, please have the following information ready:
• Product name (Epson PowerLite S3)
• Product serial number (located on the bottom of the projector)
• Computer or video configuration
• Description of the problem
You can purchase screens, carrying cases, or other accessories
from Epson at (800) 873-7766 or by visiting the Epson Store at
www.epsonstore.com (U.S. sales only). In Canada, please call
(800) 463-7766 for dealer referral.
Service Access
World Wide Web From the Internet, you can reach Epson’s product
support page at http://support.epson.com. After
selecting your product, you can access
troubleshooting information, download product
documentation, and receive technical advice through
FAQs and e-mail.
Presenters Online Access tips, templates, and training for developing
successful presentations at
http://www.presentersonline.com
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