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Caution: Do not use tissues to clean the rollers inside the product; lint from tissue may clog the print
head nozzles.
1. Load a few sheets of plain paper in the product.
2. Use the product control panel to make a copy, but without placing a document on the scanner glass.
Note: Make sure there is no dust or stains on the scanner glass or document cover.
3. Check the back of the ejected paper to see if it is clean.
4. Repeat as necessary until the paper comes out clean.
Parent topic: Adjusting Print Quality
Related tasks
Loading Paper in the Sheet Feeder
Cleaning Your Product
Related topics
Copying
Cleaning the Print Head Path
If the print quality has not improved after cleaning and aligning the print head and cleaning the paper
path, the print head path inside the printer may be smeared with ink.
To clean the print head path, use the following:
• Several cotton swabs
• ¼ cup (59 ml) water containing 2 to 3 drops of mild dish detergent
• A small flashlight
Caution: Do not use any other liquid to clean the print head path or you may damage your product.
1. Turn off the product.
2. Unplug the power cable.
3. Disconnect any connected cables.
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