285
LCD screen message Condition/solution
Printer error. Turn on the
printer again. See your
documentation for more
details.
A fatal error has occurred. Turn the product off and then back on again. If the
error continues, check for a paper jam or any protective material inside the
product. If there is no paper jam or protective material, contact Epson for
support.
Communication error.
Check if the computer is
connected.
Make sure the computer is connected to your product and your software is
installed correctly.
Paper Configuration is
set to Off. Some
features may not be
available. For details,
see your documentation.
The Paper Configuration setting must be enabled to use AirPrint.
The printer's borderless
printing ink pad is
nearing the end of its
service life. It is not a
user-replaceable part.
Please contact Epson
support.
The ink pads are near the end of their service life and the message will be
displayed until the ink pad is replaced. Contact Epson for support. (To
resume printing, select OK.)
The printer's borderless
printing ink pad has
reached the end of its
service life. It is not a
user-replaceable part.
Please contact Epson
support.
The ink pad is at the end of its service life. Turn off the product and contact
Epson for support.
To use cloud services,
update the root
certificate from the
Epson Web Config
utility.
Access your product's built-in Web Config utility and update the root
certificate for your product.
The combination of IP
address and subnet
mask is invalid. See
your documentation for
more details.
There is a problem with the network connection to your product. Check the
solutions in this guide.