If your EPSON product is not operating properly and you cannot solve the problem
usingthetroubleshootinginformationinyourproductdocumentation,contactcustomer
supportservicesforassistance.Ifcustomersupportforyourareaisnot
listedbelow,contactthedealerwhereyoupurchasedyourproduct.
Customer support will be able to help you much more quickly if you give them the
followinginformation:
□Productserialnumber
(Theserialnumberlabelisusuallyonthebackoftheproduct.)
□Productmodel
□Productsoftwareversion
(ClickAbout,VersionInfo,orsimilarbuttonintheproductsoftware.)
□Brandandmodelofyourcomputer
□Yourcomputeroperatingsystemnameandversion
□Namesandversionsofthesoftwareapplicationsyounormallyusewithyourproduct
CONTACTINGCUSTOMERSUPPORT
EPSONINFORMATION
ForusersinHongKong
Toobtaintechnicalsupportaswellasotherafter-salesservices,usersarewelcometo
contactEPSONHongKongLimited.
InternetHomePage
EPSONHongKonghasestablishedalocalhomepageinbothChineseandEnglishon
theInternettoprovideuserswiththefollowinginformation:
□Productinformation
□AnswerstoFrequentlyAskedQuestions(FAQs)
□LatestversionsofEPSONproductdrivers
UserscanaccessourWorldWideWebhomepageat:
HomePage:http://www.epson.com.hk
ElectronicBulletinBoardSystem
Anelectronicbulletinboardsystem(BBS)isalsoavailabletoobtainproductinformation
andthelatestversionsofproductdrivers.Youcanlogontothefollowingnumberfor
theBBSservice:
BBS:(852)2827-4244
TechnicalSupportHotline
Youcanalsocontactourtechnicalstaffatthefollowingtelephoneandfaxnumbers:
Phone:(852)2585-4399 Fax:(852)2827-4383
EPSONINFORMATION