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Note: If your product is connected to a VoIP (Voice over Internet Protocol) phone line, keep in mind that
fax machines are designed to work over analog phone lines. Epson cannot guarantee that fax
transmission will work when using VoIP.
If your phone line includes voice mail answering services, calls or faxes may be inadvertently received
by your voice mail service.
Parent topic: Solving Faxing Problems
Related tasks
Setting Up the Fax Utility - Windows
Setting Up Fax Features Using the Fax Utility - Mac
Printing Fax Reports
Checking Fax Status
Viewing a Fax on the LCD Screen (Using the Inbox)
Selecting the Date and Time
Related topics
Setting Up Fax Features
Cannot Receive Faxes with a Telephone Connected to Your Product
If you cannot receive faxes when a telephone is connected to your product, try these solutions:
• Make sure your telephone is connected to your product's EXT port.
• Make sure the Receive Mode is set to Manual.
Note: When answering a call that is a fax, wait until the product's LCD screen displays a message that a
connection has been made before you hang up.
Parent topic: Solving Faxing Problems
Related tasks
Connecting a Telephone or Answering Machine
Using the Fax Setup Wizard
Fax Memory Full Error Appears
If you see an error message telling you that the product's fax memory is full, try these solutions:
• If you set the product to save received faxes in the product's memory or inbox, delete any faxes you
have already read.
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Weight and Dimensions
