Dots are missing in random positions.
Either there is too much slack in the ribbon or the ribbon has come
loose. Re-install the ribbon cartridge as described on page 1-5.
Printed characters are not what you expected
The typestyles or characters you sent with your software did not print.
Check that the software is correctly configured for your printer.
For instructions, see page 1-16.
The font selected on the control panel does not print.
Your software may be overriding your control panel setting.
Check the font setting in your software program.
The print position is not what you expected
Printing starts too high or too low on the page, or the bottom part of
one page is printed at the top of the next page.
See “Getting the results you expect” on page 2-6.
Also, it is possible to turn the platen to make minor adjustments to
the loading position for the current page only. (Do not turn the
platen if you are printing labels.)
Page length does not match the length of the paper.
Check the page length set by your software and adjust it if
necessary.
R
Blueberry REV.E
A5 size Chapter 3
95/04/17
Troubleshooting
3-5
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