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• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not curled, creased, old, too thin, or too thick.
• Load paper in the cassette printable side down.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Loading Capacity
Related tasks
Loading Paper for Documents and Photos
Paper Jam Problems
If you have problems with paper jams, try these solutions:
Warning: Do not touch the buttons on the control panel while reaching into the product, or it could cause
an injury.
1. Open the printer cover.
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