Epson PLQ-20 User Manual

Chapter 6 Problem Solver 119
Clearing Paper Jams
If paper is not automatically ejected in the situations noted below,
a paper jam may have occurred inside the printer.
❏ The printer is turned on or the cover is opened when the Roll
paper mode is Off.
❏ You press the F1/Eject button in the ESC/P or IBM PPDS
mode.
Follow the steps noted below to clear the paper jam.
w
Warning:
If you have just used the printer, the print head may be hot; let it
cool for a few minutes before touching it.
1. Turn off the printer.
c
Caution:
Whenever you turn off the printer, wait at least five seconds
before turning it back on; otherwise you may damage the
printer.
2. Open the cover and press the release lever to move the upper
mechanism. Then hold the jammed paper with both hands
and pull it out of the printer. If you can clear the paper jam,
move the upper mechanism to its original position by pulling
the release lever and then close the printer cover. If it is
difficult to do that, go to the next step.
c
Caution:
Make sure that you move the upper mechanism by pulling
the release lever. Do not pull the mechanism by hand. It may
damage the printer.

Epson PLQ-20 Specifications

General

Color	Yes
Character sets	ISO 8859-15, PC437, PC850, PC858
Character pitch	10, 12 cpi
Built-in barcodes	CODABAR (NW-7), EAN13, EAN8, Industrial 2/5, Interleaved 2/5, UPC-A, UPC-E
Maximum number of copies	7 copies
Maximum print speed (LQ)	144 cps
Maximum print speed (draft)	432 cps
Maximum printing width (columns)	94
Needles	24
Fonts included	PR2: 4LQ & 2 Draft Bitmap, 8 Barcode, ESC/P: 9LQ & 1 Draft Bitmap, 4 Scalable typefaces, 8 Barcode
Print technology	Dot matrix
Connectivity technology	Wired
Print direction	Bi-directional
Ribbon life (black, LQ)	5 million characters
Ribbon life (black, draft)	10 million characters
Mean time between failures (MTBF)	10000 h
Standard interfaces	Parallel, RS-232, USB 2.0
Certification	73/23 EEC, EN60950, EN55022 (CISPR pub.22) class B, AS/NZS 3548 class B, EN55022 class B, EN61000-3-2, EN61000-3-3, EN55024
Product color	Gray
Country of origin	Indonesia
Page description languages	Epson ESC/P2, PPDS
Sound pressure level (printing)	53 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	8 W
Power consumption (typical)	60 W
Windows operating systems supported	Windows 2000, Windows 7, Windows 8, Windows Vista, Windows XP
Paper tray media types	Envelopes
Pallet width	1200 mm
Pallet height	1000 mm
Pallet length (UK)	2040 mm
Quantity per pallet	28 pc(s)
Quantity per pallet (UK)	42 pc(s)
Quantity per pallet layer	4 pc(s)
Harmonized System (HS) code	84433210
Quantity per pallet layer (UK)	6 pc(s)
Package depth	460 mm
Package width	380 mm
Package height	270 mm
Package weight	9060 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	280 mm
Width	384 mm
Height	203 mm