Epson PLQ-20 User Manual

4
Chapter 6 Problem Solver
DiagnosingtheProblem................................... 99
Usingtheerrorindicators............................. 99
EPSONStatusMonitor3............................. 102
PrintingaSelf-Test.................................. 102
PrintingHexDump ................................. 103
ProblemsandSolutions .................................. 105
Powersupplyproblems.............................. 106
Paperloadingorfeedingproblems.................... 107
Printingpositionproblems........................... 108
Printingorprintoutqualityproblems.................. 109
Networkproblems.................................. 114
CorrectingUSBProblems................................. 115
ClearingPaperJams ..................................... 119
ContactingCustomerSupport............................. 120
ForusersinNorthAmerica........................... 121
ForusersinAustralia................................ 122
ForusersinSingapore............................... 124
ForusersinThailand................................ 124
ForusersinIndonesia ............................... 125
ForusersinHongKong.............................. 126
ForusersinMalaysia................................ 127
ForusersinIndia ................................... 128
ForusersinthePhilippines........................... 130
Chapter 7 Options and Consumables
RibbonCartridge........................................ 132
GenuineEpsonribboncartridge....................... 132
Replacingtheribboncartridge........................ 132
RollPaperHolder ....................................... 138
Assemblingtherollpaperholder...................... 138
Installingtherollpaperholder........................ 139
Loadingrollpaper .................................. 140
Removingrollpaper................................. 143
PrintServer............................................. 143
Others.................................................. 144

Epson PLQ-20 Specifications

General

Color	Yes
Character sets	ISO 8859-15, PC437, PC850, PC858
Character pitch	10, 12 cpi
Built-in barcodes	CODABAR (NW-7), EAN13, EAN8, Industrial 2/5, Interleaved 2/5, UPC-A, UPC-E
Maximum number of copies	7 copies
Maximum print speed (LQ)	144 cps
Maximum print speed (draft)	432 cps
Maximum printing width (columns)	94
Needles	24
Fonts included	PR2: 4LQ & 2 Draft Bitmap, 8 Barcode, ESC/P: 9LQ & 1 Draft Bitmap, 4 Scalable typefaces, 8 Barcode
Print technology	Dot matrix
Connectivity technology	Wired
Print direction	Bi-directional
Ribbon life (black, LQ)	5 million characters
Ribbon life (black, draft)	10 million characters
Mean time between failures (MTBF)	10000 h
Standard interfaces	Parallel, RS-232, USB 2.0
Certification	73/23 EEC, EN60950, EN55022 (CISPR pub.22) class B, AS/NZS 3548 class B, EN55022 class B, EN61000-3-2, EN61000-3-3, EN55024
Product color	Gray
Country of origin	Indonesia
Page description languages	Epson ESC/P2, PPDS
Sound pressure level (printing)	53 dB
AC input voltage	220 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (standby)	8 W
Power consumption (typical)	60 W
Windows operating systems supported	Windows 2000, Windows 7, Windows 8, Windows Vista, Windows XP
Paper tray media types	Envelopes
Pallet width	1200 mm
Pallet height	1000 mm
Pallet length (UK)	2040 mm
Quantity per pallet	28 pc(s)
Quantity per pallet (UK)	42 pc(s)
Quantity per pallet layer	4 pc(s)
Harmonized System (HS) code	84433210
Quantity per pallet layer (UK)	6 pc(s)
Package depth	460 mm
Package width	380 mm
Package height	270 mm
Package weight	9060 g
Quantity per pack	1 pc(s)

Weight and Dimensions

Depth	280 mm
Width	384 mm
Height	203 mm