• Avoid using the projector near wireless networks, microwave ovens, 2.4 GHz cordless phones, or
other devices that use the 2.4 GHz frequency band. These devices can interfere with the signal
between the projector and the 3D glasses.
• If the other solutions do not not solve the problem, change the Inverse 3D Glasses setting on the
Signal menu. Return the setting to its original value if changing it does not solve the problem.
Parent topic: Solving Image or Sound Problems
Related references
Input Signal Settings - Signal Menu
Optional Equipment and Replacement Parts
3D Viewing Range
Related tasks
Charging the 3D Glasses
Pairing the 3D Glasses with the Projector
Solutions When No Image Appears on an External Monitor
If no image appears on a connected external monitor, try the following solutions:
• Make sure a VGA cable is connected to your computer and the projector's Computer1 port.
• Make sure your external monitor's cable is connected to the monitor and to the projector's Monitor
Out port.
• Make sure you set the Monitor Out Port setting to Monitor Out.
Parent topic: Solving Image or Sound Problems
Related references
Projector Setup Settings - Extended Menu
Solutions to Sound Problems
If there is no sound when you expect it or the volume is too low, try the following solutions:
• Adjust the projector's volume settings.
• Press the A/V Mute button on the remote control to resume video and audio if they were temporarily
stopped.
• Press the Source Search button to switch to the correct input source, if necessary.
• Check your computer or video source to make sure the volume is turned up and the audio output is set
for the correct source.
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