Troubleshooting 80
If your discs jam frequently, make sure of the following:
❏ The discs are smooth, not damaged.
❏ You are using a high-quality discs.
❏ The printable side of the discs are face up in the stacker.
❏ The stack of discs was fanned before loading.
❏ The stack of discs is not loaded above the red line on the stacker.
❏ The number of discs in the stacker does not exceed the limit specified for that disc.
& See “Mechanical” on page 100.
❏ The product is on a flat, stable surface that extends beyond the base in all directions.
The product will not operate properly if it is tilted.
Writing Problem
Cannot write to the disc
Avoid using the product where dust or smoke is abundant. It may result in write error.
If a disc write error occurs frequently, check the following:
❏ The disc is not damaged.
❏ The disc is high-quality.
❏ The product is used within acceptable environmental conditions.
❏ The product is not subject to vibration or shock.
❏ The fan filter is not clogged with dust.
❏ The printer tray is not dirty.
Print Quality Problems
If you are having a print quality problem, then compare it with the illustrations below. Click
the caption under the illustration that best resembles your printout.
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