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• Try turning off PhotoEnhance in the Windows
printer software.
• On a Macintosh, try using Automatic mode.
• Try changing the Gamma setting in your Windows or Macintosh printer software.
• Your printed colors can never exactly match your on-screen colors. However, you can use a
color management system to get as close as possible. Try using the ICM (Windows) or
ColorSync (Macintosh) setting.
• For best results, use genuine Epson ink and paper.
Image Quality Problems (quality problem appears on screen)
If a scanned image on your computer screen has a quality problem, check the solutions in this
section.
If the image looks correct on screen but prints with poor quality, check for print quality problems.
Image Consists of a Few Dots Only
Line of Dots Appears in All Scanned Images
Straight Lines in Image Appear Crooked
Image Is Distorted or Blurry
Image Colors are Patchy at the Edges
Image Is Too Dark
Back of Original Image Appears in Scanned Image
Ripple Patterns Appear in Image
Image Colors Do Not Match Original Colors
Scan Area Not Adjustable in Thumbnail Preview
Image Consists of a Few Dots Only
• Make sure the document is placed on the document table with the side to be scanned facing
down.
• When scanning with the Black&White setting in Home
or Professional Mode, adjust the
Threshold setting.
Line of Dots Appears in All Scanned Images
If a dotted line appears in the image, clean the scanner glass with a soft, dry, lint-free cloth (paper
towels are not recommended), or use a small amount of glass cleaner on a soft cloth, if necessary.
Don’t spray glass cleaner directly on the glass.
Straight Lines in Image Appear Crooked
Make sure the document lies perfectly straight on the document table.
Image Is Distorted or Blurry
• Make sure the document lies flat on the document table. Also make sure your document is not
wrinkled or warped.
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