28 Solving Problems
Error Indicators
You can often diagnose problems with your printer by checking the status of lights
on the control panel. If you see one of the error indicators below, follow the steps
here to proceed.
Light status Problem and solution
P power on The printer is turned on.
P power flashing (slow) The printer is busy. Wait for the P power light to stop
flashing before turning off the printer.
P power flashing (fast) The printer is being turned off.
error on or flashing Paper may be out. Load more paper in the sheet feeder
and press the y stop button to continue (see page 3).
If multiple sheets have fed into the sheet feeder, reload
the paper and press the y stop button to resume
printing.
Paper may have jammed in the sheet feeder. Open the
document cover and remove any paper jammed inside.
See your online User’s Guide for more information.
An ink cartridge is expended or not installed correctly, or
is not compatible with the printer. Replace or reinstall the
ink cartridge (see page 23).
ink flashing Ink in a cartridge is low. You can continue printing, or
check which cartridge is low and replace it (see page 23).
ink on An ink cartridge is expended or not installed correctly, or
is not compatible with the printer. Replace or reinstall the
ink cartridge (see page 23).
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