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Problem Solving
See these sections to diagnose and solve printer problems: 
■ “Diagnosing Problems” below
■ “Setup or Software Installation Problems” on page 101
■ “Printer Problems” on page 102
■ “Print Quality Problems” on page 103
■ “Problems With Paper Feeding” on page 106
■ “CD/DVD Printing Problems” on page 107
■ “Miscellaneous Printout Problems” on page 107
■ “Uninstalling Printer Software” on page 109
■ “Where To Get Help” on page 111
Diagnosing Problems
Your EPSON Stylus Photo R300 Series printer includes a number of ways to help you 
diagnose problems:
■ To identify the most common problems, check for messages on the control panel display 
and follow the instructions provided.
■ If you’re not sure whether the problem is coming from your printer or the computer, run 
a printer check as described on page 100. 
■ Check for solutions in the following sections of this chapter. If none of the suggested 
solutions solve your problem, contact EPSON as described on page 111. 
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