Contacting Customer Support 75
Contacting Customer Support
Regional Customer Services
If your Epson product is not operating properly and you cannot solve
the problem using the troubleshooting information in your product
documentation, contact customer support services for assistance. If
customer support for your area is not listed below, contact the dealer
where you purchased your product.
Customer support will be able to help you much more quickly if you
give them the following information:
❏ Product serial number
(The serial number label is usually on the back of the product.)
❏ Product model
❏ Product software version
(Click About, Version Info, or similar button in the product
software.)
❏ Brand and model of your computer
❏ Your computer operating system name and version
❏ Names and versions of the software applications you normally use
with your product
Note:
For more information on Contacting Customer Support, see the Online
Reference Guide.
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