Epson Stylus Pro 4800
8/05 Epson Stylus Pro 4800 - 9
Checking and Cleaning the Print Head
If your printed image shows a color shift or horizontal lines, 
you should check the print head to see if any nozzles are 
clogged.
Note:
You can run a cleaning cycle by holding down the Menu button for 
three seconds. You can also use the printer’s menus to run a power 
cleaning cycle. See below for details.
You can check the print head nozzles and select the Auto 
Cleaning feature at the same time, using your printer utility 
software. This enables the printer to print a nozzle check 
pattern, read it, and automatically run a cleaning cycle if 
necessary. 
1. Make sure paper is loaded in the paper tray.
2. Do one of the following to access the printer utilities:
❏ Mac OS X: Open the Epson Printer Utility in your 
Applications folder. Select 
Stylus Pro 4800, and 
click 
OK.
❏ Windows XP: Click 
Start and select Control Panel. 
Double-click 
Printers and Faxes. Right-click your 
printer icon and select 
Printing Preferences. Click the 
Utility tab.
❏ Windows 2000: Click 
Start, point to Settings, then 
select 
Printers. Right-click your printer icon and select 
Printing Preferences (Windows 2000). Click the 
Utility tab.
You see a screen like the following:
3. Click the 
Nozzle Check icon.
4. Click 
Print to print the nozzle check pattern. 
5. Examine the nozzle check pattern to make sure it has no 
gaps or lines. 
❏ If the printout looks okay, you’re done. Click 
Finish. 
❏ If you see any gaps, click 
Clean to clean the print head 
and follow the on-screen instructions.
6. If the nozzles do not clear after a few cleaning cycles, run a 
Power Cleaning Cycle, as described in the next section. 
Running a Power Cleaning Cycle 
You can run a power cleaning cycle from the control panel if 
the normal cleaning process is not sufficient to clear the 
nozzles. However, the power cycle uses a large quantity of ink, 
so it is recommended only as a last resort. 
The cartridges need to be at least 50% full to use power 
cleaning. You may need to replace a low cartridge to run the 
cleaning cycle. After cleaning, you can reinsert the old 
cartridge.
Caution:
Don’t run a cleaning cycle while thick media is loaded in the printer.
1. Print a nozzle check to make sure the print head needs 
cleaning, as described above.
2. Make sure the printer is ready and the red B ink light on the 
printer’s LCD panel is not on or flashing.
3. Press the 
Menu   button. 
4. Press the button until you see 
MAINTENANCE, then 
press 
Menu  . 
5. Press the button until you see 
PWR CLEANING, then 
press 
Menu  . Press Menu   again to start the power 
cleaning.
6. Follow the instructions on the LCD panel to raise or lower 
the ink levers.
7. When cleaning is finished and the 
 Pause light stops 
flashing, print the nozzle check again to confirm that the 
head is clean.
For effective cleaning, always run a nozzle check between 
cycles. 
Note:
You must use at least a 10
× eye loupe to check the pattern. 
If the pattern is still missing segments after a few power 
cleaning cycles, turn the printer off and leave it overnight, 
then clean the print head again the following morning with 
regular cleaning cycles. If you still see no improvement, 
contact Epson for assistance.