3
Troubleshooting
Printer Stops Printing Unexpectedly . . . . . . . . . . . . . . . . . . . 233
The Printer does not Turn on or Stay on . . . . . . . . . . . . . . . . 234
The Printer Prints Nothing . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Printouts are Not What You Expected. . . . . . . . . . . . . . . . . . 241
Print Quality Could be Better . . . . . . . . . . . . . . . . . . . . . . . . . 244
Color Documents Print in Black Only . . . . . . . . . . . . . . . . . . 248
Printing Could be Faster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 248
Roll Paper Cannot be Cut . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249
Paper Feed or Paper Jam Problems Occur Frequently . . . . 249
Roll Paper does not Eject Properly. . . . . . . . . . . . . . . . . . . . . 251
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Troubleshooting on the Optional Auto Take-up Reel Unit 254
Contacting Customer Support . . . . . . . . . . . . . . . . . . . . . . . . 256
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 289
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