Pro 7900 and 9900 Field Repair Guide 10/6/10
Borderless Printing Errors Printer Component, Software Item, LCD Display, Printer Button Page 221.
Borderless Printing Errors
Ensure that the media is one of the supported sizes. The media should be exactly on of the sizes listed below.
7700: 10”, 12”, 13”,16”, 17”,and 24”
9700: 10”, 12”, 13”,16”, 17” ,24”, 36”, and 44”.
The image being printed must be at least 1/4” bigger than the media.
Perform the TBS POS Adjustment. This adjustment calibrates the Printers ability to measure paper properly.