• For best results, follow these guidelines:
• Use new, smooth, high-quality paper that is not damp, curled, creased, old, too thin, or too thick.
• Load paper printable side up.
• Follow any special loading instructions that came with the paper.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems - Sheet Feeder
Paper Jam Problems - Rear Manual Feed Tray
Paper Jam Problems - Thick Media or CD/DVD
Paper Jam Problems - Roll Paper
Paper Ejection Problems
Cut Sheet Media Loading Capacity
Paper Specifications
Related topics
Loading Media
Paper Jam Problems - Sheet Feeder
If paper has jammed in the sheet feeder, try these solutions:
1. Cancel the print job from your computer, if necessary.
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