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• Make sure you are operating the printer at normal room temperature. The normal operating range for
Epson special media is 59 to 77 °F (15 to 25˚C), 40 to 60% humidity. For information about other
paper types, see the documentation supplied with the paper.
• Make sure you selected the correct Media Type setting in the printer driver that matches the paper
loaded in the printer.
• If you are using non-Epson media, make sure you create a custom paper configuration for the media.
Parent topic: Solving Print Quality Problems
Margins Appear in Borderless Prints
If borderless prints still have margins, try these solutions:
• Check the print settings selected in your print application you are using, as well as the printer driver.
• Make sure that the paper settings on the LCD screen match the paper you loaded.
• Make sure borderless enlargement is not set to Min in the printer driver.
• Paper that is stored incorrectly may expand or contract. Make sure you have stored the paper
according to the manufacturer's specifications.
• Check that the paper you are using supports borderless printing.
• If you are using roll paper, change the Adjust Cut Position setting. This may reduce the margins at
the top and bottom of the print.
Parent topic: Solving Print Quality Problems
Related references
Borderless Paper Type Compatibility
Paper Specifications
Related tasks
Selecting Basic Print Settings - Windows
Selecting Basic Print Settings - Mac
Related topics
Roll Paper Handling
Cut Sheet Handling
Uninstall Your Product Software
If you have a problem that requires you to uninstall and re-install your software, follow the instructions for
your operating system.
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